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Terms of Service

Last updated: July 2026 · DouchkoVE Early Access (v0.1)

Plain-language summary: You buy credits, we render captions onto your videos. Credits are valid 6 months. Once a render starts, that render is paid. Unused credits can be refunded within 14 days of purchase. Don't upload content you have no rights to.

1. Provider and scope

These terms govern the use of DouchkoVE (douchko.eu), operated by Ismet Beyazkus, Hinter den Gärten 4, 52388 Nörvenich, Germany (“we”). Contact: Ismet@douchkove.com.

2. The service

DouchkoVE automatically generates styled captions for uploaded videos using AI transcription, AI direction, and video rendering. The service is provided as an Early Access product: features can change, and occasional errors or downtime can occur.

3. Account

4. Credits and payment

5. Withdrawal and refunds

Right of withdrawal (Widerrufsbelehrung)

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract (purchase of credits). To exercise the right of withdrawal, you must inform us (Ismet Beyazkus, Hinter den Gärten 4, 52388 Nörvenich, Germany, Ismet@douchkove.com) of your decision by an unequivocal statement (e.g. a letter or email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal. If you withdraw, we will reimburse all payments received from you for the unused portion without undue delay and no later than fourteen days from the day we are informed, using the same means of payment you used, unless expressly agreed otherwise; you will not incur any fees for this reimbursement.

Early expiry of the right of withdrawal. The right of withdrawal expires for digital services where we have begun performance after you expressly requested such immediate performance and confirmed your knowledge that you thereby lose your right of withdrawal once performance has begun (§ 356 (4) BGB). This applies per credit actually consumed by a started render.

Model withdrawal form. (Complete and return this form only if you wish to withdraw from the contract.)

To Ismet Beyazkus, Hinter den Gärten 4, 52388 Nörvenich, Germany, Ismet@douchkove.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following credits (*),
Ordered on (*) / received on (*): __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature of consumer(s) (only if this form is notified on paper): __________
Date: __________
(*) Delete as appropriate.

6. Your content

7. Fair use

No automated mass submission, no attempts to disrupt the service, no reselling of the service without written agreement. We may suspend accounts that violate these terms; remaining paid credits are refunded in that case unless the violation was intentional abuse.

8. Liability

We are liable without limitation for intent and gross negligence and under mandatory statutory law. For slight negligence, we are liable only for breaches of essential contractual duties, limited to the foreseeable, contract-typical damage. The service is Early Access; we do not guarantee specific results, styles, or uninterrupted availability.

9. Changes

We may update these terms with effect for the future. Material changes are announced by email or in-app at least 14 days in advance. If you disagree, you may terminate by deleting your account; unused credits from purchases made before the change will be refunded on request.

10. Final provisions

German law applies. If you are a consumer, mandatory consumer protection of your country of residence remains unaffected. We are neither obliged nor willing to participate in dispute resolution before a consumer arbitration board (§ 36 VSBG).